Terms of Use

This English version is provided for convenience. If it differs from the Arabic version, the Arabic version prevails.

Acceptance

By using the Ghaith platform provided by [to be added: legal entity name], you agree to these terms on your own behalf and on behalf of the business you represent. If you do not agree, do not use the platform.

Account and trial

• A business account is created after the email address and mobile number are verified.
• A business starts with a free trial for a limited period. After the trial ends, the account is read-only until the business subscribes.
• The business is responsible for its users' accounts, their permissions, and keeping their passwords confidential.

Subscription and payment

Plans and prices are shown on the Pricing page once approved, and invoices are issued in accordance with the tax regulations in force in the Kingdom of Saudi Arabia.

The business's responsibility for its data

The business is responsible for the data it enters into the platform, for the lawfulness of collecting it, and for obtaining its customers' consent where required, including consent to marketing messages.

Meta platforms: WhatsApp, Messenger and Instagram

When a business connects a WhatsApp number, a Facebook Page or an Instagram account through the "Ghaith 360" app:

1. The business must comply with Meta's policies and terms, including:

• WhatsApp Business Policy
• Messenger Platform Policy
• Instagram Platform Policy, now part of the Meta Developer Policies, together with the Instagram Terms of Use
• Meta Platform Terms

2. The business must obtain its customers' consent before messaging them, in the way each platform requires, must honour any request to stop messages immediately, and must not send spam, unsolicited messages, or bulk messages to people who have not agreed to receive them.
3. The business is solely responsible for the content of its messages, templates and attachments, and for their lawfulness and accuracy.
4. Ghaith may suspend a connection or sending, temporarily or permanently, if these policies or our Acceptable Use Policy are breached, or if Meta requires it, to protect the platform and the connected numbers and accounts. Where possible, we will tell the business why and what is needed to lift the suspension.
5. The business bears the cost of WhatsApp messages according to Meta's pricing and the agreed billing method.

Acceptable use

Use of the platform is subject to the Acceptable Use Policy published on this website.

Changes to these terms

We may change these terms. We will publish each new version on this page with its effective date, and previous versions will remain available.

Governing law

These terms are governed by the laws of the Kingdom of Saudi Arabia.

Contact

[to be added: legal entity name], Commercial Registration No. [to be added: commercial registration number], [to be added: registered address]. Email: [to be added: privacy email]